Luxury carmaker Ferrari announced on March 20, 2023, that it had suffered a cyberattack in which hackers gained access to a limited number of information systems in the company’s IT environment. The company’s IT infrastructure was breached, resulting in the potential disclosure of customers’ personal data.
Personal Data of Customers Accessed
The Italian automaker confirmed that the hackers had gained access to its databases, which contained personal information of its customers, including their full names, addresses, email addresses, and phone numbers. However, Ferrari did not find any evidence that payment details, bank account numbers, or other confidential customer payment information had been compromised.
Refusal to Pay Ransom
After the attack, the hackers demanded a ransom for the stolen information, but Ferrari refused to pay so as not to finance the hackers’ criminal activities. Instead, the company contacted law enforcement authorities and involved a third-party cybersecurity company to investigate the incident and to prevent any further breaches.
Notification Letters Sent to Customers
Ferrari has taken steps to protect its compromised systems and reassured customers that the attack did not affect the current activities of the car manufacturer. The company also notified its customers of the breach and the potential disclosure of their personal data.
Ferrari partners stated in notification letters to customers that the company is taking the incident seriously and is working with law enforcement authorities and cybersecurity experts to investigate the incident fully. The company is also implementing measures to prevent any further data breaches and to protect its customers’ data in the future.
Protecting Against Cyberattacks
The incident highlights the importance of businesses taking steps to protect their information systems against cyberattacks. It also highlights the need for businesses to have a plan in place to respond quickly and effectively to any cyberattacks that may occur. By having a plan in place, businesses can minimize the impact of any breaches on their operations and their customers.
In conclusion, the Ferrari data breach is a reminder that cyberattacks can happen to any business, no matter how big or small. It is crucial for businesses to take proactive steps to protect their information systems and their customers’ data against cyberattacks. Ferrari’s response to the attack demonstrates that the company takes the protection of its customers’ data seriously and is working diligently to prevent any further data breaches.